A per-seat CMMS, or flat-price reporting?
UpKeep is a mobile-first maintenance-management platform billed per user, with no permanent free plan. ScanSolve is a lean, flat-priced fault-reporting tool with a free tier. Here's the honest comparison.
A 10-person facilities team
UpKeep
UpKeep from ≈ $200/mo (~$2,400/yr) and up
ScanSolve
ScanSolve Prime £15/mo flat for the whole team — or free on Starter
UpKeep is billed per user, per month, from about $20/user and rising with the tier. It has no permanent free plan.
Side by side
ScanSolve vs UpKeep
| Feature | ScanSolve | UpKeep |
|---|---|---|
| Pricing model | Flat, per organisation | Per user, per month |
| Free plan | Yes — unlimited QR labels | |
| Cost to add your team | Included up to 20 (Prime) | Per extra user |
| QR fault reporting, no login for reporters | ||
| Preventive-maintenance scheduling | ||
| Work orders & assignment | Basic (assign + status) | Advanced |
| Asset & inventory management | ||
| Reporting & analytics | Resolution-time Insights (Prime) | Advanced |
| Integrations (Slack/Teams/API) | Enterprise (planned) | |
| Setup time | Minutes | Longer (CMMS onboarding) |
Being straight with you
Where UpKeep is the stronger choice
UpKeep is a full CMMS, and a good one. If maintenance is your core operation, it does things ScanSolve doesn't:
- Preventive-maintenance scheduling and work orders
- Asset and inventory management
- Mobile-first technician workflows
- Meter readings and advanced reporting
- Integrations and enterprise controls
If you'll use that depth, UpKeep is a solid pick. If you mainly need faults reported and tracked without a per-seat bill, read on.
Where ScanSolve wins
Leaner, flatter-priced, faster to start
One flat price, no per-seat tax
Prime is £15/mo for the owner plus 20 members. UpKeep bills per user, so a growing team means a growing bill every month.
A genuinely free tier
UpKeep has no permanent free plan. ScanSolve Starter is free forever with unlimited QR labels, so you can prove the reporting habit before paying anything.
Live in minutes, not a rollout
No CMMS to configure. Print labels, stick them up, and people report by scanning — most teams are running the same afternoon.
Right-sized for reporting
If you don't need scheduled preventive maintenance or inventory, a full CMMS is more than you'll use. ScanSolve does the report-and-track job and stops there.
FAQ
ScanSolve vs UpKeep: common questions
Is ScanSolve a replacement for UpKeep?
Not for a full CMMS. If you need preventive-maintenance scheduling, asset and inventory management, and deep technician workflows, UpKeep is built for that. ScanSolve covers the report-and-track layer for a flat price, no per-seat bill.
How does the pricing compare?
UpKeep bills per user per month (from about $20) with no permanent free plan. ScanSolve Prime is £15/mo flat for the owner plus 20 members, and Starter is free with unlimited QR labels.
Can people report faults without an account?
Yes, in both tools. ScanSolve reporters scan a QR and submit with no login; UpKeep supports request submissions too. The cost difference is in the seats for the team who manage the work.
When is UpKeep the better choice?
When maintenance is your core operation and you'll use scheduled PM, asset/inventory management, and mobile technician workflows at scale. Buy the depth if you'll use it.
UpKeep pricing and features as publicly listed, July 2026; check UpKeep's own site for the latest. UpKeep is a trademark of its respective owner and is not affiliated with ScanSolve.
Try the flat-price option.
Start free with unlimited QR labels. No card, no per-seat bill. Upgrade to Prime when you want your own branding and instant alerts.
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