The code on the machine says which one failed
Tag each asset with its own QR code. When something on the line goes wrong, an operator scans the code on that machine and the report names the exact unit, timestamped to the second. Your technician stops hunting and starts fixing.
Unlimited QR labels on Starter · No card required · Written for Site Maintenance Managers and Plant Facilities Managers
The problem
Why floor faults cost more than they should
A conveyor stutters. The operator radios 'line two's playing up', the technician walks the length of it to find which motor, and the clock has been running the whole time. Downtime is lost output, and vague reports make it longer.
Reports don't say which asset
'The compressor's noisy' means nothing when you have nine. The technician spends the first ten minutes finding the fault instead of fixing it.
No timestamped record for compliance
When health-and-safety or an auditor asks when a fault was raised and when it was cleared, memory and a paper log don't hold up.
Faults get radioed, not recorded
A verbal handover between shifts loses half the detail. The next crew inherits a problem nobody wrote down.
Equipment failure causes 42% of unplanned downtime.
Every minute a technician spends finding which asset failed is downtime you're paying for.
Source: Aberdeen / industry downtime data
How ScanSolve fits
One code per asset
Give each machine, panel, and unit its own QR label. An operator who spots a fault scans that asset's code, picks what's wrong, and submits from the floor. The report carries the exact asset and a timestamp, so the technician knows what and where before setting off — and you keep a dated record of every fault and fix.
What gets reported
What changes
What you get out of it
Faster to the right machine
The report names the asset, so the technician goes straight to it. Less walking the line, less downtime per fault.
A dated record of every fault
Every report is timestamped when raised and when resolved. Export it as CSV for a health-and-safety file or a warranty claim.
Nothing lost between shifts
A scanned report survives the handover. The next crew sees exactly what's open and where.
No per-seat tax
A CMMS like MaintainX or UpKeep bills $16–45 per user, so giving every operator a way to report gets expensive fast. With ScanSolve the operators who scan aren't users — you pay one flat price.
See how our pricing comparesHow it works
Up and running in under 10 minutes
Step 1
Print your QR labels
Generate labels in the dashboard and print them on standard Avery sheets. Peel and stick.
Step 2
Place them where faults happen
One code per machine, room, or zone. If something can go wrong there, put a label on it.
Step 3
Faults get reported and fixed
Anyone scans, fills a quick form, and the right person gets notified. Track it through to done.
FAQ
Manufacturing & plant: common questions
Can each machine have its own code?
Yes. Each label maps to one asset, and labels are unlimited on every plan. Tag every machine, panel, and access point on the floor.
Is there a timestamped record for audits?
Every report records when it was raised and, once closed, when it was resolved. On Prime you can export the data as CSV for a compliance file or a warranty claim.
Do operators need an app or a login?
No. They scan the asset's code with a phone camera and fill a short form. No app, no account. Only your maintenance team logs in to manage the queue.
Does it integrate with our CMMS?
A pilot runs standalone with no integration, so you can prove operators will scan and the data is accurate before involving IT. Integrations sit in the Enterprise tier for when you're ready to connect it.
How is this cheaper than a CMMS like MaintainX or UpKeep?
Those tools bill per user per month — MaintainX from $16, UpKeep from $20 — so giving every operator a way to report gets expensive fast. ScanSolve is one flat £15/mo for the whole maintenance team, and the operators who scan a code aren't users at all. It complements a CMMS rather than replacing it.
Put a code where the fault is.
Start free with unlimited QR labels. No card, no deadline. Upgrade to Prime when you want your own branding and instant alerts.