Members notice everything. Give them a way to tell you.
Put a QR code in every meeting room, kitchen, and booth. Members scan and report in about 20 seconds — no app, no login, no Slack thread to chase. You fix it before it shows up at renewal.
Unlimited QR labels on Starter · No card required · Written for co-working and serviced-office operators
The problem
Why small faults cost members
The coffee machine dies on a Tuesday. Three members notice, one mentions it in a Slack channel nobody owns, and it's still dead on Friday. None of them raise it again. They just remember it at renewal.
Complaints scatter across channels
A Slack message, a word at the desk, an email to someone's personal inbox. There's no single place a fault lands, so half of them evaporate.
Members stop telling you
People report a fault once. If nothing visibly happens, they stop bothering and start counting it against the value of the desk.
You can't see which spaces cost you
Meeting-room AV and the second-floor kitchen might eat most of your team's time, and you'd never know, because the reports never pooled anywhere.
Members report a fault once.
If nothing visibly happens, they stop telling you and start counting it against the desk at renewal.
How ScanSolve fits
A code in every space
Stick a label in each meeting room, kitchen, booth, and washroom. A member who spots a problem points a phone at it, picks the fault, and submits. It lands with the exact space attached. No Slack thread, no login, no waiting for someone to be at the desk.
What gets reported
What changes
What you get out of it
Faults land in one place
Every report pools in one dashboard instead of scattering across Slack, email, and the front desk.
Members see things get fixed
A fault raised in seconds and closed quickly is what makes a space feel properly run. That's what renews desks.
See which spaces need work
Insights shows resolution times by location, so you can prove which rooms deserve the budget.
No per-seat tax
MaintainX, UpKeep and the workplace platforms bill $16–100 per user, per month — a bill that grows with your team. ScanSolve is one flat price, and the members who scan a code never count as users.
See how our pricing comparesHow it works
Up and running in under 10 minutes
Step 1
Print your QR labels
Generate labels in the dashboard and print them on standard Avery sheets. Peel and stick.
Step 2
Place them where faults happen
One code per machine, room, or zone. If something can go wrong there, put a label on it.
Step 3
Faults get reported and fixed
Anyone scans, fills a quick form, and the right person gets notified. Track it through to done.
FAQ
Serviced offices: common questions
Do members need an app or an account?
No. They point a phone camera at the code and fill a short form. No app, no login. Only your team logs in to manage what comes in.
Can we brand the report page?
On Prime, yes — your logo, no ads, no "Powered by ScanSolve". A member scanning a code sees your space, not us.
Can we tag every room?
Yes. Labels are unlimited on every plan, including the free one, so you can tag every meeting room, booth, and kitchen at no cost.
How is this cheaper than a CMMS like MaintainX or UpKeep?
Those bill per user per month — MaintainX from $16, UpKeep from $20, and workplace platforms up to $100 — so the bill grows with your team. ScanSolve is one flat £15/mo, and the members who scan a code never count as users.
Put a code where the fault is.
Start free with unlimited QR labels. No card, no deadline. Upgrade to Prime when you want your own branding and instant alerts.