A full CMMS, or flat-price fault reporting?
MaintainX is a deep maintenance-management platform billed per user. ScanSolve is a lean, flat-priced way to get faults reported and tracked. Here's an honest side-by-side so you can pick the one that fits.
A 10-person facilities team
MaintainX
MaintainX Essentials ≈ $160/mo (~$1,920/yr); Premium ≈ $490/mo
ScanSolve
ScanSolve Prime £15/mo flat for the whole team — or free on Starter
MaintainX has a free Basic tier, then paid plans from about $16/user/mo (Essentials) up to $49/user/mo (Premium), plus custom Enterprise. It's billed per user, per month.
Side by side
ScanSolve vs MaintainX
| Feature | ScanSolve | MaintainX |
|---|---|---|
| Pricing model | Flat, per organisation | Per user, per month |
| Free plan | Yes — unlimited QR labels | Yes — Basic (limited) |
| Cost to add your team | Included up to 20 (Prime) | Per extra user |
| QR fault reporting, no login for reporters | ||
| Preventive-maintenance scheduling | ||
| Work orders & assignment | Basic (assign + status) | Advanced |
| Asset & parts/inventory management | ||
| Reporting & analytics | Resolution-time Insights (Prime) | Advanced |
| Integrations (Slack/Teams/API) | Enterprise (planned) | |
| Setup time | Minutes | Longer (CMMS onboarding) |
Being straight with you
Where MaintainX is the stronger choice
MaintainX is a full CMMS, and a good one. If maintenance is your core operation, it does things ScanSolve doesn't:
- Preventive-maintenance scheduling and recurring work orders
- Deep work-order workflows, procedures and checklists
- Asset and parts/inventory management
- A large integration catalogue and an API
- Advanced reporting plus Enterprise controls (SSO, audit logs)
If you'll use that depth, MaintainX is a solid pick. If you mainly need faults reported and tracked without a per-seat bill, read on.
Where ScanSolve wins
Leaner, flatter-priced, faster to start
One flat price, no per-seat tax
Prime is £15/mo for the owner plus 20 team members. MaintainX bills per user, so the cost climbs every time your team grows. For a small facilities team, that's a four-figure annual bill versus a flat monthly one.
Unlimited QR labels, free to start
The Starter plan is free forever with unlimited labels, so you can put a code on every asset and room at no cost and see whether the reporting habit sticks before you pay anything.
Live in minutes, not a rollout
There's no CMMS to configure. Print labels, stick them up, and people report by scanning. Most teams are running the same afternoon.
Right-sized for reporting
If you don't need scheduled preventive maintenance or parts inventory, a full CMMS is more than you'll use. ScanSolve does the report-and-track job and stops there.
FAQ
ScanSolve vs MaintainX: common questions
Is ScanSolve a replacement for MaintainX?
Not for a full CMMS. If you need preventive-maintenance scheduling, parts inventory, and deep work-order workflows, MaintainX is built for that. ScanSolve covers the report-and-track layer: anyone scans a QR to log a fault, and your team tracks it to resolved — for a flat price, no per-seat bill.
How does the pricing actually compare?
MaintainX bills per user per month (from about $16, up to about $49 on Premium). ScanSolve Prime is £15/mo flat for the owner plus 20 team members, and Starter is free with unlimited QR labels. For a small facilities team, that's the difference between a four-figure annual bill and a flat monthly one.
Can people report faults without an account?
Yes, in both tools. ScanSolve reporters scan a QR and submit with no login or app; MaintainX also supports public work requests. The cost difference is in the seats for the team who manage and action the work.
When is MaintainX the better choice?
When maintenance is your core operation and you'll use scheduled preventive maintenance, inventory, and deep work-order management across a large technician team. Buy the depth if you'll use it.
MaintainX pricing and features as publicly listed, July 2026; check MaintainX's own site for the latest. MaintainX is a trademark of its respective owner and is not affiliated with ScanSolve.
Try the flat-price option.
Start free with unlimited QR labels. No card, no per-seat bill. Upgrade to Prime when you want your own branding and instant alerts.
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